Shipping policy

Thank you for shopping with Easyshoppingstore. We are committed to delivering your order quickly, safely, and efficiently throughout the Kingdom of Saudi Arabia.

Shipping Coverage

We currently ship to all major cities and regions across Saudi Arabia (KSA).

If your location is outside our standard delivery area, our customer support team will contact you before processing your order.

Order Processing Time

All orders are processed within 1–2 business days after order confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 Business Days
  • Remote Areas: 3–7 Business Days

Please note that delivery times may vary during holidays, promotional events, or due to unforeseen courier delays.

Cash on Delivery (COD)

We proudly offer Cash on Delivery (COD) across Saudi Arabia.

Please ensure:

  • Someone is available to receive your package.
  • The correct delivery address and phone number are provided.
  • Payment is ready at the time of delivery.

Repeated order refusals or failed deliveries may result in restrictions on future Cash on Delivery orders.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

From time to time, we may offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you may receive shipping updates through SMS, WhatsApp, email, or directly from the courier, depending on the shipping service available.

Incorrect Address

Please ensure your shipping information is accurate before placing your order.

We are not responsible for delays caused by incorrect or incomplete addresses provided by the customer.

If you notice an error after placing your order, please contact us immediately.

Delivery Attempts

Our courier partners may attempt delivery more than once.

If delivery cannot be completed because:

  • The customer is unavailable
  • The address is incorrect
  • The order is refused

the package may be returned to us, and additional delivery charges may apply for re-shipment.

Damaged Packages

If your package appears damaged upon delivery, please take clear photos of:

  • The outer packaging
  • The product
  • Any visible damage

Contact us within 48 hours of receiving your order so we can assist you promptly.

Delays Beyond Our Control

While we strive to deliver every order on time, delays may occur due to:

  • Public holidays
  • Severe weather conditions
  • Courier service disruptions
  • High order volumes
  • Government regulations

We appreciate your patience and understanding in such situations.

Need Help?

If you have any questions regarding shipping or your order, please contact us:

Email: easyshoppingstoreksa@gmail.com

Business Hours:

Monday – Saturday

9:00 AM – 6:00 PM (Saudi Arabia Time)

Customer Satisfaction

At [Your Store Name], we are committed to providing fast shipping, secure packaging, and excellent customer service. Thank you for choosing us—we appreciate your trust and look forward to serving you.